Refund Policy – Our 60-Day Money-Back Guarantee

We want every Lottery Whiz member to feel confident and satisfied with their purchase. If you are not completely happy with your membership, you may request a refund within 60 days of your purchase date.

1. Eligibility for Refunds

• Time Frame: Refund requests must be submitted within 60 days of your original purchase. After 60 days, all sales are considered final.
• Product Type: Refunds apply only to first-time purchases of Lottery Whiz memberships made through our official checkout. Renewals or repeat purchases are not eligible.
• Account Review: We may review your account usage before processing a refund. Excessive use of the platform within the refund period may affect refund eligibility.

2. How to Request a Refund

To request a refund, please email us at support@lotterywhiz.co.uk with the subject line “Refund Request” and include your full name, email address used at purchase, and order confirmation number. We will process eligible refunds within 3–5 business days of approval.

3. Payment Methods and Timing

Refunds will be issued to the original method of payment. Please note that it may take additional time for your bank or credit card provider to reflect the refunded amount, depending on their processing speed.

4. Additional Questions

If you have any concerns about your purchase or eligibility for a refund, please reach out to our support team before your 60-day window ends. We’re here to help and aim to provide a fair and transparent experience.

Contact Us

You can contact us about this policy at: support@lotterywhiz.co.uk

Thank you for choosing Lottery Whiz. We’re committed to your satisfaction and aim to support you every step of the way.